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News Details
Glass.net Announces National Customer Service Award
Saturday, March 21, 2009 Avg. Reading Time: 1 Min, 30 Seconds
Glass.net announced today the winners for their first annual Customer Choice Auto Glass Awards. The purpose of the awards is to highlight auto glass shops that continually deliver high-quality windshield replacement services. Auto glass shops located nation-wide were judged on customer reviews in four areas: promptness, professionalism, trustworthiness, and quality. Additionally, the recipients must have been a member of Glass.net since October 1, 2008.

The Customer Choice Auto Glass Award recipients are as follows:
1. Pro Glass Restoration - Los Angeles, CA
2. Patriot Auto Glass - Fairfax, VA
3. IAS Autoglass Solutions, Inc - Minneapolis, MN
4. E.R. Mobile Glass - Baton Rouge, LA
5. Good Shepherd Auto Glass Inc. - Baltimore, MD
6. GlassMax Auto & Truck Glass - Cherry Hill, NJ
7. Union Auto Glass - Philadelphia, PA
8. American Auto Glass - Cincinnati, OH
9. Sterling Auto Glass - Long Island, NY
10. T and N Auto Glass - Washington DC

Chad Kreutz, President of Glass.net, will be hand-delivering the Customer Choice Auto Glass Award to the #1 shop, Pro Glass Restoration, in Los Angeles on March 30th. Kreutz said that the Customer Choice Auto Glass Awards were designed to give reputable shops the necessary praise they deserve. "Consumers want to choose their auto glass installer based on factors other than price alone. Windshield replacement is not a commodity, it's a service, and vehicle owners expect to find great service providers at Glass.net." said Kreutz. "Our customers have spoken by selecting these businesses for their commitment to quality, safety, and excellent customer service."


According to safewindshields.com, the windshield provides a significant amount of strength to the structural support in the cabin of the vehicle. For instance, in a front-end collision, the windshield provides up to 45% of the structural integrity of the cabin of the vehicle and in a rollover, up to 60%. "When consumers visit Glass.net to choose a glass shop for their windshield replacement, they are able to view the tools necessary to make an informed decision, and compare windshield replacement shops in areas that are important." said Kreutz. "They are able to choose an installer that has had training, and will be able to install their windshield correctly, and more importantly, safely."

Glass.net looks forward to presenting an expanded version of the same awards in 2009, broadening the reach and encouraging an even higher level of customer service with its partner auto glass shops. "Glass.net takes pride in aligning itself with quality shops in quality markets," said Michael Bentley, Director of Glass.net. "In an uncertain economy, there can't be a better barometer for success than the consumer's voice in voting a shop the Customer's Choice based on customer service."

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Press Release
Saturday, March 21, 2009 at 6:10 AM UAE local time (GMT+4)
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